IT Manager

Core Tech · Vancouver, British Columbia
Department Core Tech
Employment Type Full Time
Minimum Experience Senior Manager/Supervisor

Almost 20 years ago, our founder decided to start a mobile game company and called it IUGO, which in Latin means “to connect”. His vision was boldly to do just that; connect people through mobile games. Today we are the longest standing mobile gaming company in Canada with a wide variety of games under our belts including The Walking Dead: Road to Survival, PvPets, Middle-earth: Shadow of War and many more.  Our team is full of intelligent and passionate foodies, beer connoisseurs, thrill seekers, musicians, fitness fanatics, leaders, dreamers and of course - GAMERS! For pictures and more information about our space and culture, check out our Instagram and the career page on our website.

IUGO is seeking an experienced IT Manager to join our growing team. As an IT Manager at IUGO, you will be managing the IT team and be responsible for maintaining and improving our internal network, team-facing core services, on-site/off-site servers and corporate IT compliance. We offer an environment that is challenging, rewarding, and fosters personal and professional growth. 

The ideal candidate should be a hands-on expert in Linux administration and networking concepts. They should also be highly self-motivated with a strong service-oriented mindset and display exceptional problem solving skills and leadership in providing IT support to our game teams. Details are listed below.

COVID-19 Protocol:
The IT Manager role will have a hybrid work schedule working both in the studio and at home. Our entire interview and onboarding process can be completed from the comfort of your own home. 


  • Manage IT team’s roadmap and embrace a service-oriented approach
  • Mentor and impart technical knowledge and processes to other system administrators
  • Work closely with corporate on compliance planning and processes
  • Architecture and management of internal network, server systems, and critical services
  • Install, configure, test and maintain new hardware and software
  • Develop health checks monitoring for on-site and off-site servers
  • Oversee internal network/system operational processes and disaster alert and recovery
  • Perform regular performance and security audits on IT infrastructure
  • Develop and maintain documentation related to operational procedures, configurations, backups, security, etc.
  • Effectively communicate with others in a collaborative environment helping to attain their goals


  • Responsible and thorough with record keeping and documentation
  • Strong ability in both written and verbal communications
  • Expert level Linux administration skills
  • Advanced level VMWare/VSphere knowledge
  • Advanced level LDAP knowledge
  • Advanced level scripting skills and firewall knowledge
  • Experience with Google Workspace administration
  • Experience with one or more Cloud Service Providers (AWS, GCP, etc)
  • Experience with server monitoring technologies
  • Experience with server security and processes
  • Willing to do some maintenance work outside of studio hours to reduce production impact


  • Experience with Cisco and other enterprise level networking hardware
  • Experience with JIRA
  • Experience with Jenkins
  • Experience with GitLab
  • Experience with SVN
  • Knowledge of NewRelic
  • Knowledge of PagerDuty
  • Any game server development experience


  • 3 weeks paid vacation & 4 personal days per year (earn up to an extra week)
  • Lifestyle subsidy for your favourite activities
  • Company parties, traditions & team building events
  • Transit subsidy 
  • Extended benefits package 

IUGO is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, colour, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

What Happens Next? Our team reviews all applications, however, because we receive such high volumes of talent, we are only able to reach out to those who closely match our needs. If you are not contacted right away, don’t be discouraged as we will contact you should a suitable role open up. All candidate information collected will remain confidential, and will not be disclosed to anyone who is not involved in your hiring process. IUGO will keep all candidates information on file for up to 1 year.

Thanks for your interest in IUGO! 

Follow Us!

Thank You

Your application was submitted successfully.

  • Location
    Vancouver, British Columbia
  • Department
    Core Tech
  • Employment Type
    Full Time
  • Minimum Experience
    Senior Manager/Supervisor