QA Lead (Mobile Games)

Development Support · Vancouver, British Columbia
Department Development Support
Employment Type Full Time
Minimum Experience Mid-level

17 years ago, our founder decided to start a mobile game company and called it IUGO, which in Latin means “to connect”. His vision was boldly to do just that; connect people through mobile games. Today we are the longest standing mobile gaming company in Canada with a wide variety of games under our belts including The Walking Dead: Road to Survival, PvPets, Middle-earth: Shadow of War and many more.  Our team is full of intelligent and passionate foodies, beer connoisseurs, thrill seekers, musicians, fitness fanatics, leaders, dreamers and of course - GAMERS! For pictures and more information about our space and culture, check out our Instagram and the career page on our website.

COVID-19 Protocol:

Our employees are currently given the option to either work remotely from home, OR from the studio (provided they complete our 30 minute Covid-19 Safety Training). Our entire interview and onboarding process can be completed from the comfort of your own home. All applications will be considered, however we want candidates to remain aware that IUGO will return to the studio once it is safe to do so.


  • Oversee the Development Support team 
  • Through collaboration and communication with other in house departments 
  • Overseeing, writing and executing test plans to ensure full testing coverage
  • Track issues in the database and communicate issues when critical in nature
  • Provide mentorship and feedback to your team in 1:1’s and group meetings
  • Monitor all relevant testing documentation 
  • Provide visibility on build quality and defect rate
  • Document and drive test execution for all builds
  • Champion of quality at all times
  • Create, adjust, collaborate issue and task pipelines


  • 1+ year in QA / Dev Support Leadership
  • 2+ year of professional QA Testing experience
  • Knowledge of the iOS and Android family of mobile devices
  • Ability to proactively analyze, identify, and communicate problems effectively
  • Experience with bug databases (JIRA, BugZilla, TTP)
  • Knowledge with testing frameworks/technologies
  • Excellent written and verbal communication skills and the ability to work with cross-functional creative, technical and senior teams
  • Experience with AGILE/iterative project development methodology


  • Previous mobile F2P game development or publishing experience
  • Experience working with external testing teams
  • Bachelor's Degree in Computer Science
  • Prior scripting/programming experience with Bash, Python, Ruby
  • You play and enjoy F2P mobile games


  • 3 weeks paid vacation & 4 personal days per year (earn up to an extra week)
  • Lifestyle subsidy for your favourite activities
  • Company parties, traditions & team building events
  • Transit subsidy 
  • Extended benefits package 

IUGO is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, colour, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

What Happens Next? Our team reviews all applications, however, because we receive such high volumes of talent, we are only able to reach out to those who closely match our needs. If you are not contacted right away, don’t be discouraged as we will contact you should a suitable role open up. All candidate information collected will remain confidential, and will not be disclosed to anyone who is not involved in your hiring process. IUGO will keep all candidates information on file for up to 1 year.

Thanks for your interest in IUGO! 

Please keep an eye out for our opportunities on our careers page:

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  • Location
    Vancouver, British Columbia
  • Department
    Development Support
  • Employment Type
    Full Time
  • Minimum Experience